Full Day Seminar
Effective Communications
Making Your Message Loud and Clear
Surprisingly, in an era dubbed the “communication age,” many executives consider inadequate and ineffective information exchange between managers and employees a primary concern. In fact, in a survey produced by Robert Half Management Resources, they found that 61% of CFOs said the biggest mistake companies make in managing their employees is failure to frequently and successfully communicate with them.
Effective Communication will teach you how to speak and listen so that you and your conversation partner get it right the first time!
Participant Feedback
Jeannie is a great instructor. I got more out of this class than any other I have taken
— Morrisville, NC
Participants will learn to:
- Identify barriers to effective communication and their costs and consequences.
- Use assertive versus aggressive statements.
- Identify and use effective body language.
- Ask open-ended questions.
- Paraphrase the content of another’s message.
- Reflect another speaker’s feelings.
- Artfully end a conversation.
This course uses a combination of lecture, discussion, group activities and videotape to assist participants in integrating these skills into their communication repertoire. Participants observe their communication skills on videotape (optional) and receive individualized feedback from the facilitator and other participants. No number crunching, no financial statement reviews, just oral communication skills.
Additional Information
Target Audience: All financial professionals
Level of Knowledge: Intermediate
CPE Credit: 8 hours group live
Area of Study:
Traditional: Pers.
Dev.
NASBA: Communications
Prerequisite: None
Adv. Preparation: None
Author: Jeanne Ballew
Acronym: EC
Scheduling: Schedule after Effective Business Writing to provide a two-day series
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