[Executive Education, Inc. - Seminars for Corporate Financial Managers & Management Advisory Services]

Full Day Seminar

Effective Communications

Making Your Message Loud and Clear

Surprisingly, in an era dubbed the “communication age,” many executives consider inadequate and ineffective information exchange between managers and employees a primary concern. In fact, in a survey produced by Robert Half Management Resources, they found that 61% of CFOs said the biggest mistake companies make in managing their employees is to fail to frequently and successfully communicate with them.

Participant Feedback

Excellent presenter. Made a difficult topic very interesting.
— Halifax, NS

Effective Communication will teach you how to speak and listen so that you and your conversation partner get it right the first time!

Participants will learn to:

  • Identify barriers to effective communication and their costs and consequences.
  • Use assertive versus aggressive statements.
  • Identify and use effective body language.
  • Ask open-ended questions.
  • Paraphrase the content of another’s message.
  • Reflect another speaker’s feelings.
  • Artfully end a conversation.
This course uses a combination of lecture, discussion, group activities and videotape to assist participants in integrating these skills into their communication repertoire. Participants observe their communication skills on videotape (optional) and receive individualized feedback from the facilitator and other participants. No number crunching, no financial statement reviews, just oral communications skills.

Additional Information

Target Audience: All financial professionals

Level of Knowledge: Intermediate

CPE Credit: 8 hours group live

Area of Study:
      Traditional: Pers. Dev.
      NASBA: Communication

Prerequisite: None

Adv. Preparation: None

Author: Jeanne Ballew

Acronym: ECFM

Scheduling: Schedule after Effective Business Writing to provide a two-day series